Stripe Payment Gateway set-up
Who is Stripe?
Stripe is the merchant provider for WSA powering payments for Netball Connect.
How does Stripe work?
Organizations are required to create a Stripe account, this is done via the organization's Netball Connect Accounts. As part of this process, organizations will enter the Bank details they would like their monies deposited into. Funds will be deposited weekly. Organizations a required to set up a Withdrawals account to enable to use of Discounts and Government vouchers to ensure payments can be made up.
What are Stripe's transaction fees?
- Domestic Cards 2.25% + up to 60c
- International Cards 3.4% + up to 60c
- American Express 2.7% + up to 60c
- Direct Debit (BSB ACC) 1.5% + 30c (Capped at $10)
A minimum charge of 50c applies to each registration, instalment or per match transaction.
Why Stripe?
Stripe is the only payment provider that is capable of providing the functionality we require. This functionally includes;
1. Split Payments - removes the need for invoicing
2. Instalments
3. Direct Debit (A less expensive alternative to Credit Card).
Stripe also allows us to implement the following features across both Credit Card and Direct Debit which is the first of its kind.
Individual Registration - Pay at Registration / Pay at Match
Team Registration - Pay at Registration / Individual Fee, Team Fee
- Pay at Match/ Individual Fee, Team Fee
Umpires
Stripe also powers our referee and umpire payments solution. This allows organisations to pay them via the Netball Connect platform to their bank accounts.
Other information
• Stripe does not allow for accounts set up with the same email address to have different bank accounts.
• Where Association/leagues/clubs have separate bank accounts they must use a different email when setting up the Stripe account in Netball Connect.
• Stripe accounts for organisations must be set up with a separate email address to ensure the organisations' payment dashboards do not link. If an admin of multiple associations/leagues uses the same email address when setting up Stripe accounts then the system will link them and these organisations will see payments for all Stripe accounts in their Netball Connect finance dashboard. This will cause confusion and unnecessary complications when trying to run payment reports etc as all the transactions will be listed for all organisations rather than the individual organisation.
• Setting up Stripe with different emails will ensure there is no linking of the Netball Connect organisation profiles and will ensure finances remain relevant to that organisation only.
• If you have a Stripe account that you use for other purposes, and you use the same account details when setting up your Netball Connect Stripe, this account should link and you will see World Sport Action (WSA) when you login to your Stripe profile.
Setting up Stripe will be one of the first things you do in Netball Connect. Stripe is the payment gateway used by Netball Connect and allows split payments of Netball Victoria Membership fees, Association fees and Club fees direct to your nominated bank account. Your Stripe account also allows you to refund partial or full amounts of transactions, and to sell products and event tickets etc through the Shop. Umpire payments can also be managed through the Umpires section of the platform.
To setup Stripe begin by selecting the Finance module. The Finance Dashboard appears, select the Payment Gateway Tab, then select Connect to Stripe.
This will take you to a Stripe page for you to complete the Stripe onboarding form. Please note as there is not a Non-for-profit option, you will be required to select 'Company'. Please ignore any questions that are unnecessary.
Stripe will require in addition to organisation details, the details of a responsible person for the organisation.
Complete all required fields, click Next.
A verification code will be sent to the mobile number entered, enter the code. Once the verification code is entered, the Business details page appears.
As previously mentioned there is no option for not-for-profit organisations. Enter your organisations details.
Enter the ABN (if you do not have currently have one you can enter 00 000 000 000 to progress, however a Stripe representative will contact you to request this information to activate the account).
If you do not have an ACN enter the last 9 digits of your ABN, eg: ABN 00 111 222 333 / ACN 111 222 333
Complete all required fields. At Industry we select Entertainment or Recreation then Other Entertainment or Recreation.
Click Next to progress.
Enter your selected authorised representative details. This might be your President or Treasurer. NOTE: If you are an authorised representative for multiple associations, leagues or clubs please use a different email address for each Stripe account. If Stripe Accounts are setup using the same email address, the Stripe profiles will be linked.
Complete all required field and select Next to progress.
Select Continue with no owners to progress.
The next step allows you to add another authorised representative if you wish.
Click Done, continue to progress.
Enter the details of the account you wish to receive payouts into.
Click Save to progress.
Review details on this page. If you wish to make any changes click the pencil icon to update.
You may be required to upload a document to verify your identity. Select Update on the red box to complete.
Click Next to return to the review page.
Click Done once you have updated any required fields. Now your Stripe payment gateway is setup, ready to start accepting payments.
You’ll be redirected back to the Netball Connect Payment Gateway Dashboard. Notice the "Connect to Stripe" button has changed to "Stripe Payments Dashboard". The option to easily Export Payments and Export Withdrawals to excel is available.
Now you can select the Stripe Payments Dashboard you will be redirected to to your organisation Stripe account.
The first tab is for Payouts, listing all recent payments settled through Stripe.
The section tab is the organisation account information. You can alter the contact details of the authorised representative by clicking the icon to update. The option to remove the current person listed as an account
representative is available and you have the option to add another authorised person.
For organisations wanted to use automated refunds, payment plans, Get Active Kids Vouchers, the umpire rostering and payments solution you will need to complete 'Set up Stripe for Withdrawals'. You will need to enter your organisations BSB and Account Number that the platform will withdraw the monies from.
