Payment Plans

Payment Plans can be offered and set up to assist with paying membership, competition and club fees.  Organisations must have Stripe for Withdrawals setup to offer payment plans. 


Clubs are able to set this up for their own players as required.   Clubs should be aware the payment plans option doesn't charged the NV membership at time of registration, so this will be deducted from the Club Stripe from Withdrawal account.  Additional payments will cover the cost of NV Membership and Club fees. 


Payment plans are unique to an individual so cannot be created for multiple players in one plan. ie if a family registering three children wanted to setup a payment plan they would setup one for each child.  

ENABLING PAYMENT PLANS

> Registration Module

> Select the applicable competition

> Payments tab (Underneath Competition Fees)

> Individual User Seasonal Fee

> Select the box marked Payment Plan


MANAGING PAYMENT PLANS

> Click on "Manage Payment Plan" to open up the dashboard of all Payment Plans currently in place

> +Add

> Add the name and email address of the members who will be using the Payment Plan

> Enter the minimum % payment that will be payable upon registration. We recommend including a minimum % to cover the NV Membership component.  This ensures the membership is covered by the player at the time of registration.  If the Minimum % Payable at Registration is not covered by the player, the club will pay the cost of the NV Membership at time of registration via their Stripe account.  This amount will be settled to the Club account when the player's instalments are made.  

> Enter the date the final payment will be due

> Send Email

An email will open in your DRAFTS for you as administrator to forward to the relevant person.  The email includes a specific link registration form with the payment plan included, inviting them to complete their registration and finalise their payment terms.  

The user will progress through the registration process, on the payments page they select the Payment Plan option and they complete the fields as detailed below.  


Important to note:

If a payment fails or by the end date the payments haven't been finalised, the user will receive an email notifying them it has failed. The end-user can retry this payment as well as the administrators. Administrators are also able to settle this payment offline and mark this as received offline in Netball Connect. 

Was this article helpful?

2 out of 2 liked this article