Discounts

The Discount section allows organisations the option to offer their community discounts on fees. There are two types of discounts available to users, these are entered and redeemed at the time of registration.

1. Discount Code - a code which a user enters at the time of Registration. This can be set to expire on a set date and is only applicable to the membership product selected. 

- The amount of discount applied can be set either via a fixed amount or as a % of the fee.

- Discount codes are case sensitive and must be entered exactly as written.

2. Family Discount - automatically applies to family members registering to the same competition in the same registration form. Please note, that if they register in different forms the discount will not be applied (see separate resource here).

When setting the discounts there are two options available, A fixed amount or a percentage off.

1. Fixed $ Amount (Applies to ALL Fees charged to the end-user). You can include the Netball Victoria Membership by entering the full amount of fees in the Discount amount. If you only want to cover the club fee portion enter that amount only.  Please note: if you add a discount amount that covers the NV membership your organisation will cover it - see notes below.

2. Percentage off (this ONLY applies to your organisation fees) ie club fees. 

IMPORTANT TO NOTE:

- Discounts only apply to Individual season registration and to the organisations Competition Fees. They cannot be used on Team Registration Fees.

- For discounts that include the Netball Victoria membership means the Organisation is agreeing to cover the amount.  This will be withdrawn from the organisations Stripe account to cover the amount. Please see below Direct Debit requests for additional details. 

Users will be able to insert the discount code when they are registering, being prompted to "+Add Discount Code" as shown below.

Direct Debit Request 

When offering discounts, the organisation may be agreeing to cover the Netball Victoria Membership component, this depends on the amount of the discount. ie if an organisation covers NV membership for Administrators, using discounts allows for this to be done automatically in system. This saves time for the organisation having to manually reimburse fees.  The fees will be deducted from the organisation's account, as has been setup for Stripe for Withdrawals.  

Organisations receive a Direct Debit Request email 3 days prior to the amount being debited (see below), then another email confirming the debit from the Stripe for Withdrawals account. An organisation can run the Finance > Payment Gateway > Export Withdrawals report to audit discounts that have been deducted from the account.