Selling products via the Shop & Tickets module

The Shop & Tickets module enables you to sell products or tickets to events directly to your netball communities online and through the Netball Connect app.

The Products section of the module is where organisations can place clothing or other items they wish to sell.

Navigate to the Shop & Tickets module.

To create a product to sell:

> select Products & Tickets

> Products

> click '+Add a Product'

Fill out the product details:

Title - what the product will be called

Description - details of the product

Categories - select which category the product falls under:

- Accessories

- Uniforms

- Events

- Fees

- Other

- Melbourne Vixens Membership

Affiliates - choosing to apply to different affiliates will simply mean these products will be able to be purchased from Associations/Clubs that sit beneath your hierarchy. Direct means these products can only be purchased by the organisation that created the ticket, by providing the specific shop URL.

ECommerce Priority Banner - when enabled , you will have the ability to add a banner for the ticket.

Upload Image - upload an image of the product to be viewed by buyers

Pricing - enter the pricing details here

Inventory - Here you will be able to keep track of inventory by setting up the amount of products available to be purchased.

Variants - Enabling variants allows you to create multiple varieties within the product. An example may be to have different sizes or colours for each product (eg, blue hat, ref hat, XS shirt, S shirt etc). You will be able to set the Quantity for each variant added. 

Shipping - by clicking this option, buyers will be given the option to pick up the item instead of having it shipped. The pick up details are set in Settings

SETTINGS

In the settings tab, you will find a specific URL that can be given to people who wish to buy the products without having to register to the club again. 

Here is where a specific address and instructions can be put for buyers who will be picking their product up.

Make sure to click Save once finished.

REPORTING

Navigate to:

> Orders Tab

> Order Summary

Here you will be able to see a summary of Shop Items and Tickets sold, and the total value of your orders. You can also Export a report to download the data to an excel file as well.

Navigate to:

> Orders Tab

> Order Status

Here you will be able to view the status of shop & product orders and Export a report to download the data to an excel file as well. It is here that you can also complete various actions to do with the products:

- mark item as paid

- refund the full amount

- refund a partial amount

- mark the item as picked up

- re-send the confirmation email to the buyer