Creating a Communication

The Communication Module allows you to load news and events you would like to share with your communities directly through the Netball Connect app and email. 


Select Communication icon from the module selector.

> +Add Communication button

Create your communication piece by adding a title, body and author. 

You can attach an imagine or video (which must be smaller than 2MB)

Set the expiry date and time for this communication. *Note that Users will no longer see this communication after the expiry.

You can republish this communication with a new expiry date or update the expiry date at any point.


Determine who will receive this notification by selecting a specific recipient.

  • All Organisations - every club within your League/Association
  • Single Competition - choose a specific competition to target those participants only
  • Individual Organisation - choose a specific club or Association to target those participants only


You can further filter specific recipients by selecting roles/users

  • All Users - everyone who is registered to the organisations outlined above will receive the communication.
  • Selected roles - choose whether only players, coaches etc will receive the communication.
  • Individual Users - single out specific Users to receive the communication


Click Next to progress through to delivery methods.

Determine the delivery method of this communication from the Notification, Email and App options.

  • Email - communication will be delivered to email addresses linked to the Users profiles who have been selected to receive the communication. 
  • Notification - Users who have allowed for notifications for the Netball Connect app will receive a push notification (similar to a text message) on their device. They can click on the notification to open the message on their Netball Connect app. Push notifications will disappear after being opened.
  • App - Users will see this communication the next time that they open their Netball Connect app. The message will disappear on expiry.


Once you have determined your delivery methods, make sure to select Publish


NOTE

You can edit your communications at any time by clicking on the communication title and selecting edit